SEPTA to End Key Tix Sales on March 2

SEPTA has announced it will discontinue its mobile ticketing option Key Tix for single fares starting Monday, March 2. 

The Key Tix program, launched in 2022, aimed to offer occasional riders benefits similar to Key cardholders. This mobile ticketing platform allowed riders to use SEPTA apps to download a QR code ticket that could be read at fareboxes and turnstiles on all SEPTA Bus and Metro services.

At that time, SEPTA praised the ability for riders to purchase multiple fares with a single QR code, enabling families and friends to scan tickets for their entire group with a single tap. SEPTA has since added a multi-rider feature with benefits similar to those of the Key Card.

With new contactless payment options available since last April, however, SEPTA said it has seen a significant decrease in demand for Key Tix.

"While SEPTA is approaching 2 million contactless trips per month, mobile tickets have dropped to just 10,000," SEPTA officials said to NBC10 Philadelphia.

In place of Key Tix, SEPTA riders can now pay with any credit or debit card or via mobile wallets such as Apple Pay, Google Pay, and Samsung Pay. Single-ride Quick Trip tickets will still be sold at kiosks, and cash will still be accepted on all buses and trains, according to PhillyVoice.

Tickets issued through Key Tix will remain valid for 180 days from the date of purchase, the agency reported.

At its peak, Key Tix recorded 62,000 monthly sales, SEPTA officials said.